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Data Analytics in Healthcare: Patient Outcomes and Predictive Care

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On paper, the discharge was perfect. The surgery was successful, vitals had stabilized, and the bed was cleared for the next admission. The hospital booked the revenue. But 72 hours later, that same 70-year-old patient was back in the Emergency Department. The successful discharge was a mirage. Medicare penalizes the hospital with high 30-day readmission… Read More

The Leaky Bucket Syndrome

the leaky bucket

Why Retention Determines Whether Growth Actually Compounds Most companies define growth incorrectly. They focus on customer acquisition and underinvest in retention. Budgets follow leads. Leadership attention follows the pipeline. Retention issues stay invisible until revenue falls. A 10% increase in new customers looks impressive. But a 5% increase in churn quietly erases the gains from… Read More