Kaushal Kishore

“Capitalism has a new denominator. It’s not capital, it’s TIME.” Economies of scale were the battlegrounds where big-league players like General Motors and Ford won and established the old-world order of business. However, network natives like Amazon are disrupting the top order through Economies of Speed – using speed to deliver an engaging customer experience… Read More

Businesses often find themselves treating the symptoms of, rather than solving the real problems that originate in economies of speed, where the customer’s focus has shifted from products and services to experiences. In the past, delivering a high-quality product or reliable service might have been enough to secure customer loyalty. However, advances in technology and… Read More