Enabling Digital Transformation for a Technology Giant
Digital Transformation is one of the most exploited tech buzzwords with the least exploited potential. Orchestrating a successful digital transformation requires end-to-end visibility into the process universe, low-cost rapid experimentation, and constant monitoring capabilities.
A tech retail leader was looking to drive an organization-wide digital transformation. As part of this initiative, we outlined the crucial focus areas in the overall process as:
The Mu Sigma Approach
At Mu Sigma, we believe in driving transformation by out-collaboration, not simply by outsourcing. As a Transformation Sherpa, we out-collaborate comprehensively – from strategy development to post-transformation support – while providing our partners access to our ecosystem of decision scientists, belief system-driven processes, design thinking trainings, and decision accelerating platforms.
For this tech retail giant, we outlined a broad strategy using iBPM- intelligent Business Process Management. We expanded the scope of traditional process management using Artificial Intelligence and Machine Learning and embedded capabilities such as process simulation, real-time process analysis, logical compliance, and optimization.
Our approach and ecosystem provided continuous support to ensure:
This engagement led to: