As part of my ongoing learning here at Mu Sigma, I came across a file that held a number of articles on design thinking, and therefore not surprisingly, a number of references to famed scientist, Herbert Simon. Simon’s work went well beyond treating design as a formal way of thinking, to helping shape modern views on ...
As the frontrunners of Decision Sciences and analytics, we at Mu Sigma thrive on innovation as the engine for profitable growth and sustenance. Our team of trained decision scientists form part of the Innovation and Development group that engages in researching, prototyping and deploying the next generation analytics solutions.
During the economic downturn, the client needed to improve their collections and recovery process as more of their customer experienced economic hardships. The solution framework enabled the client to reduce their cost of early stage collections by more than 35% while maintaining their current collection rate.
Regardless of the organization that you work for, chances are that you use dashboards to display and deploy metrics. The technology for building dashboards has continuously evolved, so much so that it is now possible for a non-technical person to "build" a dashboard. Despite their ubiquity, whether dashboards have been able to achieve their utmost potential is subject to debate.