Problem-Solving Must Evolve from Entities to Interactions

  • BLOG
  • May 26th, 2023

Dhiraj was recently in conversation with Jonas Christiansen, the host of the Leaders of Analytics podcast, about problem solving and decision sciences. You can listen to the podcast here.

In an era marked by unprecedented technological evolution and rapid change, the world finds itself navigating through a maze of undealt complexity and grappling with the problems stemming from it. But Dhiraj Rajaram, Founder and CEO of Mu Sigma, argues organizations must welcome uncertainty, complexity and problem solving, rather than see them as obstacles to their success.

In a recent episode of the Leaders of Analytics podcast, Dhiraj shared insights into his philosophy of problem-solving, decision-making, and understanding complexity. His candid conversation with host Jonas Christiansen reveals a unique outlook towards organizational decision making.

“The big ‘D’ in our world is not data, it’s decisions,” Dhiraj asserted, pointing to the shifting paradigms of our time. The world is transitioning from a “bigger is better” model to “faster is better”, replacing economies of scale with economies of speed. A key part of this thinking is the reframing of the problem space. Dhiraj emphasizes that our world is not just one or two big problems, but a myriad of smaller problems interacting with each other. He suggests that the solution space must likewise be rooted in interactions.

Watch Dhiraj explain why problem-solving must evolve from entities to interactions.


This transformative approach is intrinsically linked to Mu Sigma, with Dhiraj outlining the company’s objective of enabling organizations to scale analytics rapidly, sustainably, and with a sense of abundance. He envisions Mu Sigma as a “learn-it-all” company, highlighting the importance of fostering a culture of continuous learning and curiosity within the organization.

At Mu Sigma, Dhiraj created an ecosystem that embodies these principles. The company operates as a university, fostering an environment of continuous learning and diversity in thought, action, and outcomes.

Dhiraj’s insights present a powerful vision for the future of decision sciences and analytics. His commitment to embracing complexity and fostering a culture of curiosity and learning offers a compelling roadmap for thriving in our era of rapid change. As Dhiraj asserts, the future of work indeed lies in a network, and organizations need to unclog the pipes of unaddressed complexity to ensure the smooth flow of value from concept to commercialization.

Tune into the Leaders of Analytics podcast to hear more from Dhiraj Rajaram and other thought leaders charting the course for the future of analytics. You can listen to the podcast on the Leaders of Analytics website, or on Spotify, Apple Podcasts or Google Podcasts. This playlist has more clips from the podcast.