Customer Experience Transformation for a Leading Global Bank Overview The Customer Experience (CX) team of a Fortune 50 global bank was looking to gauge and improve their customer interactions effectively Read more... 14341 Views | CASE STUDIES 12 months ago
Demand Forecasting for a Medical Devices Company Overview Demand forecasting using near real-time data is crucial to any enterprise’s supply chain management system and plays an integral part Read more... 10912 Views | CASE STUDIES 12 months ago
Decoding Consumer Behavior using Agent-Based Modeling Market players are starting to realize that historical data cannot paint a complete picture of the consumers and their future demands Predictive Read more... 10407 Views | CASE STUDIES 12 months ago
Personalized Campaign Management Powered by Data It’s time you get to know your customers better They inch closer to a conversion every time they receive a highly relevant offer Creating Read more... 9710 Views | CASE STUDIES 12 months ago
Retail Stores Emerge as the Top Advertising Medium Every consumer goods brand today looks to digital media as their go-to advertising channel Trackable and easy to navigate and scale - this channel Read more... 9110 Views | CASE STUDIES 1 year ago
Reverse Logistics Repairs Forecasting for a Leading Electronic Manufacturer Mu Sigma partnered with a trendsetting consumer electronics giant to dramatically improve their reverse logistics forecasting accuracy for their Read more... 8664 Views | CASE STUDIES 1 year ago
Reduced customer churn in a leading gaming corporation What We Did: Established a robust framework for early detection of players likely to churn, along with improvements in marketing strategy for Read more... 7684 Views | CASE STUDIES 4 years ago
Enabled a leading casino operator build reinvestment plans by accurately predicting customer’s next trip spend What We Did: Enabled the client to reinvest the right amount of marketing spend for the right customer, resulting in better customer experience and Read more... 5595 Views | CASE STUDIES 3 years ago
Improved collections process for a leading retail bank What We Did: Identify customer repayment behavior Read more... 5260 Views | CASE STUDIES 2 years ago
Built a scalable analytics framework to anticipate effects of weather on sales for a leading home improvement retailer What We Did: Developed a scalable analytical framework to identify and quantify effects of weather on sales of different product categories Read more... 4247 Views | CASE STUDIES 3 years ago
The use of big data in banking to improve loss forecasting What We Did: Measure effect of macroeconomic conditions on credit Read more... 4216 Views | CASE STUDIES 3 years ago
Identified lost sales opportunities due to Out of Stock (OOS) Scenarios for a leading department store chain What We Did: A self-service dashboard enabling business users and strategic planners to identify lost sales opportunities due to Out of Stock Read more... 4183 Views | CASE STUDIES 4 years ago
Enabled the launch of a nationwide loyalty program for a large pharmacy retailer What We Did: A loyalty program that serves as a platform for customer targeting and promotional Read more... 4339 Views | CASE STUDIES 2 years ago
Improved forecasting and inventory planning for a large retailer What We Did: Developed an analytical process to forecast demand and estimate launch quantities for new products during seasonal Read more... 3908 Views | CASE STUDIES 4 years ago
Built a customer retention model for a large managed healthcare insurance provider What We Did: A customer retention model was built to identify key drivers for targeted promotions to sustain market Read more... 3849 Views | CASE STUDIES 3 years ago
Improved forecasting and pricing for a major food manufacturer What We Did: Enabled Pricing Managers better evaluate the impact of pricing changes on volume Read more... 3802 Views | CASE STUDIES 3 years ago
Implemented a new fraud detection process for a large insurer What We Did: Enabled an auto insurer to more effectively identify potential cases of fraudulent claims Read more... 3584 Views | CASE STUDIES 4 years ago
Improved pricing strategy by understanding price elasticity of demand for a leading food manufacturer What We Did: We used manufacturing analytics to develop a pricing analysis framework to identify the impact of change in price of a product on its Read more... 3776 Views | CASE STUDIES 2 years ago
Improved labor forecasting and planning for a large retailer What We Did: A weekly dashboard for systematic forecast error measurement with actionable root Read more... 3514 Views | CASE STUDIES 4 years ago
Email marketing optimization for one of the largest airlines in the US One of the largest airlines in the United States had an email marketing algorithm which bombarded their customers with an endless stream of Read more... 3775 Views | CASE STUDIES 3 months ago