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Join us to shape the world of Decision Sciences

Apprentice Leader

Work Location: Bangalore

Mu Sigma is a category defining Decision Sciences and Big Data Analytics Company helping enterprises institutionalize data-driven decision making. Mu Sigma’s unique interdisciplinary approach and cross-industry learning drive innovation in solving high-impact business problems across marketing, risk and supply chain. With over 3500 decision scientists and experience across 10 industry verticals, Mu Sigma has been consistently validated as the preferred Decision Sciences and analytics partner. Mu Sigma provides an integrated decision support ecosystem of products, services and cross-industry best practice processes transforming the way decisions are enabled in enterprises for more than 140 Fortune 500 clients.

At Mu Sigma, we believe in “leadership” over “management”. We want to create leaders and becoming a leader is a continuous pursuit. We are looking for people who believe in our philosophy of continuous pursuit of leadership.

We are looking for Apprentice Leaders who can learn to lead client engagements to help make better, faster data driven decisions, and benefit from changes in their business environment. They apply first-principles based thinking to solve business problems. They do this by integrating the disciplines of math, business, technology and design thinking to ensure that the analytics and hence insights we generate for our customers are consumable and actionable. They coach and mentor Decision Scientists who aspire to become future Apprentice Leaders.

What your typical day will look like:

  • Catch up with onsite counterparts to understand client requirements
  • Synthesize the (sometimes ambiguous) information from the call with onsite and help your team make sense of it
  • Decide the approach while thinking through possible deadlocks in advance. Typically our business problems cannot be solved using a linear/single line of thought. Some days, you would find yourself deeply engrossed in debugging a code, writing a program while on other days you could be designing an algorithm or defining the right architecture (That makes it all the more fun!)
  • In the afternoon you’d meet up with some team members (over a working lunch!) to understand their problems/concerns and to enthuse them in general. We have an open work culture and encourage sharing of ideas
  • You’ll also make time to attend some knowledge sharing sessions to awaken your senses post lunch. The topics are an interesting potpourri of ideas ranging from Casino Gambling to Social Media Analytics to Analytics in counter terrorism. You will present some of these yourself eventually
  • The workday stretches into late evenings and you’d find yourself talking to the client, presenting insights from work your team performed during the day. You’ll close the day by addressing concerns if any
  • In short, a day would involve hands-on delivery – be it brainstorming on a project, or writing some algorithm in SAS/R/Java or whatever technology it takes, preparing a deck

What we expect from you:

  • Ability to make sense of ambiguity: To lead your team out of murky waters and keep the spirits high in the process
  • Belief in an internal locus of control: We like people who believe that they have the ability to influence other people and processes, to mold the environment in a way that helps achieve the team’s goals Ability to apply first principles and structured approaches to problem solving as opposed to relying excessively on past domain expertise alone
  • Belief in the “fail fast and learn” way of doing things rather than sitting out of the process
  • An open mind and pleasing personality with good comfort level in interacting and motivating people from diverse backgrounds
  • A strong appreciation for Math, Business and Technology and an appetite to get your hands dirty with any/all of them as required
  • Willingness to do an honest and continuous evaluation and development of your leadership skills

What we offer in return:

  • A continuous learning environment that will nurture you to become a great leader
  • One of the most challenging and diverse work environments where “learning” is a way of life
  • Top notch peer group which will force you to expand your envelope of capabilities
  • An open culture where counterpoints are encouraged and the emphasis is on collaborative learning
  • Guarantee that you will enjoy every work day while being a part of a select group which will redefine the way decisions are made across the world

Basic Qualifications:

  • Bachelors in Engineering / MBA from premier institutions.


  • 3- 10 years

Send all resumes to

Mu Sigma is hiring Trainee Decision Scientist (TDS) …

2015 pass outs - BE/B.Tech – All branches, M.Sc. (Engg 5 year integrated course), B.Sc. Mathematics and Statistics, BA Economics from selected colleges with 60% and above throughout 10th/12th and Graduation with no backlogs.

Here is the off-campus calendar.

Sl No. Location Date
1. Bangalore 10/11 July 2015
2. Chennai 10/11 July 2015
3. Cochin 10/11 July 2015
4. Mumbai 10/11 July 2015

Click here to apply!


For queries you can write to

Associate/Engagement Manager

Work Location: Across US

Experience: 4-10 Years

Mu Sigma is a category defining Decision Sciences and Big Data Analytics Company helping enterprises institutionalize data-driven decision making. Mu Sigma’s unique interdisciplinary approach and cross-industry learning drive innovation in solving high-impact business problems across marketing, risk and supply chain. With over 3500 decision scientists and experience across 10 industry verticals, Mu Sigma has been consistently validated as the preferred Decision Sciences and analytics partner. Mu Sigma provides an integrated decision support ecosystem of products, services and cross-industry best practice processes transforming the way decisions are enabled in enterprises for more than 140 Fortune 500 clients.

Role & responsibilities:

  • Deliver great client experience in a sustainable manner to our clients in the area of Decision Sciences. Understand their business challenges and formulate business problems
  • Work with the offshore teams to solve client business problems by translating them into an analytics problem solving framework
  • Augment the offshore team by providing business context
  • Develop and nurture long term client relationships to achieve goals for the client’s business and for Mu Sigma
  • Identify the right data elements that help in arriving at the solution
  • Drive business priorities - Identify and solve the stated and latent business requirements for the client leveraging Mu Sigma’s global fulfillment organization
  • Present results to senior management through insightful recommendations. Create the need for decision sciences and analytics by engaging with senior business stakeholders on business priorities
  • Ensure service delivered is consumed and tangible business impact is created
  • Co-value creation by delivering quantified value to the client’s business by implementing solutions to business problems (as identified)
  • Build and Lead teams to engage with clients to identify opportunities for leveraging decision sciences and analytics
  • Build positive relationship with clients by understanding their business and institutionalizing analytics within their business environment

Skills & Competencies:

  • Possess strong analytical/logical thinking skills and clarity of thought to identify and solve business problems
  • Ability to learn complex businesses very quickly, define problems accurately while paying attention to detail in the solution
  • Good to have experience in Advanced Excel, VBA/Macros, SQL, SAS/R
  • Competency and interest in Business Technology, both academically and professionally, is preferred
  • Ability to extract and analyze data from multiple sources using analytical tools
  • Ability to manage and multi-task under tight deadlines
  • Project management experience is a plus
  • Strong interpersonal and team management skills
  • Strategic management perspective, strong interpersonal and communication skills
  • Demonstrated leadership within or outside a work setting. You should be someone who frequently takes initiative and is eager to break new ground

Education Qualification: • Bachelors/Masters in Engineering, Business, Statistics, Economics or Operations Research

Mail resume to

Junior Associate, Client Services

Work Location: Multiple locations across the United States

Mu Sigma is a category-defining decision sciences and big data analytics company, helping enterprises systematize better data-driven decision making. The company’s interdisciplinary approach and integrated ecosystem of platform, processes and people are redefining how companies approach problem solving in areas of marketing, risk and supply chain. With more than 3,500 decision scientists working across 10 industries, Mu Sigma is consistently validated as the preferred decision sciences and analytics partner for 140 of the Fortune 500.

What you’ll do:

Our client work will throw a variety of challenges at you, ranging from analyzing the chemical backings of pharmaceutical drugs, to optimizing the global supply chains of consumer product companies, to helping banks turn fraud detection into improved consumer experiences.

You will be assigned to a client location and work as a member of a globally distributed Mu Sigma team, one that bridges the client location and our India center. You will be asked to:

  • Engage clients to understand their business challenges and brainstorm how to solve them
  • Solve data-intensive problems using Mu Sigma analytical frameworks and tools
  • Present the results of your work to senior client management, offering actionable insights and recommendations that lead to measurable business impact
  • Build relationships with clients, helping them improve their consumption of analytics to drive their business operations and decision-making forward

Other analytics firms will operate on a project-to-project basis. We’re different. We operate problem-to-problem, helping our clients make better decisions in a world of muddy, inter-connected business issues. But in parallel, we help those same clients adopt a fundamentally new approach to decision making – a new art of problem solving.

What we want you to bring to the table:

At Mu Sigma you’ll hear the phrase “Learning over Knowing.” It’s one of our guiding principles, and we expect every Mu Sigma associate to demonstrate a passion for learning. Here are some other characteristics that we look for:

  • A quantitative mindset. You don’t have to be a Statistics major, but you should be comfortable in working with numbers
  • A critical eye. We want someone who asks questions, always probing for “Why?” or “So what?” We value contrarian thinking
  • Interpersonal skills. The work involves consulting and client interaction. Clients have to like and respect you, even when you tell them they’re wrong

Another of our guiding principles is to place a premium on interdisciplinary perspectives in how we approach our work and who we hire. To that end, we hire across all disciplines: Bachelors or Masters in Arts / Science / Business as long as you’re graduating December 2015 - May 2016.

What you stand to gain:

  • Autonomy. We’ll encourage you to be an entrepreneur, pioneer, and problem solver with irreverence toward the status quo. You’ll participate in experiential learning environments, helping top global brands solve tough problems.
  • Mastery. We’ll invest in building your interdisciplinary skills in the white hot field of analytics and decision sciences. Engaging with and rotating across our cross-industry client base will broaden your perspectives even more.
  • Purpose. We’ll help you participate in something bigger than just you. That purpose being to create a new art of problem solving in our clients

As with life, we’re filled with paradoxes. Our vibe is methodical, yet vibrant. We’re irreverent, yet humble. And we’re geeky, yet cool. (In fact, we think geeky is cool.)

The Journey Begins In India – The Columbus Program:

In the 15th century, Columbus set out for India seeking a key economic gateway in the spice trade. Today, India is much more than a gateway. The country has transformed into a rich source of talent, ideas, and innovation, and it is Mu Sigma’s hub for innovation, scale, and automation.

So we established the Columbus Program to bring new hires to Bangalore for their first 4-6 months with the company. The curriculum combines immersive, workshop-based learning with on-the-job mentoring, and inculcates them in the ways of Mu Sigma. Upon completion of the program, you will be deployed back to a client location. And don’t worry, we pick up the tab.

Two Ways to Apply

  1. Upload your resume to the career services portal at your university, or
  2. Email your resume to with “Junior Associate” specified in the subject line.

Mu Sigma will review your information and invite you to the formal application process if we see a potential fit.

Work Authorization

The Junior Associate, Client Services, position and Columbus Program are open to U.S. citizens and Green Card holders only.

“Mu Sigma University prepares me to work on path-breaking, novel ideas.”
Employee, Mu Sigma

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Designation: Apprentice Leader
Name: Gaurang Patel
Location: Bangalore, India
Client you work for: Large Technology Retailer, Large Retail Bank

  • What according to you is the appeal of Mu Sigma?
  • An open work culture that believes in youth and nurtures creative innovation surely appeals. This sort of an environment sets the tone for out of the box thinking, breaking out of the “expert mindset” and also the freedom to question the norm and seek answers. Another USP of the Mu Sigma eco-system is exposure across verticals, providing us a holistic view towards business problems and the need to “really” institutionalize analytics.

  • Tell us what led you to Mu Sigma and how has your career progressed so far?
  • The fast-paced work environment, challenging projects, unique industry and a passion to impact business decisions are what got me to Mu Sigma. Over my two year stint in Mu Sigma, my career has progressed from an Associate Manager to a Senior Manager. This growth has been directly proportional to the kind of exposure as well.

  • What has been the biggest surprise in working with Mu Sigma?
  • The defocus on “Expert mindset” and a greater focus on “learning” mindset as a basis for talent acquisition was surely a surprise. It is also a pride of association to know that we are creating Analytical Talent and hence is doing a supply side arbitrage.

  • What do you like to do outside of Mu Sigma?
  • I enjoy exercising, running long distance, travelling, and theatre.


Designation: Apprentice Leader
Name: Nilesh Gupta
Location: Bangalore, India
Client you work for: Managing for three industries (Home Improvement, Petro chemical industry and baby care products)
Years of Experience in Mu Sigma: 5 Years

  • Your (professional) growth in Mu Sigma
  • I have been with Mu Sigma for almost 5 years now. I started out as a raw talent. The sort of exposure I have received has been phenomenal and has helped me mould myself into a well-rounded Manager. I totally appreciate Mu Sigma for the challenges it throws at us – pushing us to learn, gain experience and give our best.

  • Experience in Mu Sigma
  • It took me no time to realize that I have joined a well-structured team of masters on the cutting edge of today’s demand on decision sciences. The business processes are not only progressive, but innovative. It has been a pleasure working here.

  • 2-in-a-box – your thoughts
  • The onsite-offshore model of working has helped me showcase the teams’ work in a white box manner. It has also enabled the team to get more business context to our work as the onsite feed more client level thought process in to the analysis. Another positive of this model is during the initial requirement gathering phase where the first level information is transferred from the client to the offshore team.

  • Work culture – Mu sigma Style
  • I have learnt several aspects of running a business here and I seem to get progressively better at it. I can proudly say that I work for an organization that encourages me to be innovative, gives me the freedom to do things the way I want to (within the realms of being responsible), and teaches me things that no business school can.
    The openness in the eco-system strengthens bonding among team members. The willingness of seniors to work with new employees in a supportive manner, nurtures talent and ensures growth. I honestly cannot remember a day going by where I did not learn something new, and the opportunities for personal growth are tremendous.
    I have had several challenging and exciting opportunities to lead variety of projects and help me interact with diverse people both locally and globally

  • How do you do it - solving business problems of customers
  • I’d broadly bucket it into 3 aspects.
    Motivation - We work extremely hard and there are very high expectations placed on us. But because we are all virtual owners of this company we all recognize that we have to push ourselves to be successful every day and that everyone individual within a team has to contribute. This philosophy not only makes us stronger as an organization, but also resulted-oriented.
    Professional aspect - We have a diverse team with a wealth of experience and subject matter experts who help clients achieve their business goals. I have leveraged the ecosystem that enabled my success and helped me take up more challenges.
    Culture - One aspect of the culture is employee empowerment. Employees are asked what we should be doing, not told what to do.

    We offer a myriad of analytical decision making by blending Math + IT + business to help our clients meet and exceed their goals.

  • Is Mu Sigma all about Math or more
  • Mu Sigma is surely more than math. Applied math is surely our differentiator. However, we combine the disciplines Technology and Business along with Math to solve business problems of our clients. We institutionalize data-driven decision making. Once in the Mu Sigma eco-system, learning is a continuous process and Mu Sigma University facilitates it. Right from induction to get raw talent groomed to take on business problems to continuous learning program, MSU is the platform. Also the employee engagement initiatives such as Exposé (a one-day event which is a celebration of our work), FedEx day (an event designed to bring you single more desired idea to life) ensure individuals have an opportunity to showcase their talent. It is truly the best company I’ve had opportunity to work with and I am proud to be a Mu Sigman


Designation: Apprentice Leader
Name: Srinidhi Shama Rao
Location: Bangalore, India
Client you work for: World’s largest retailer & a large US based electronics retailer

  • What is the Mu Sigma environment like?
  • Young, vibrant, people with high IHP from the top institutions across India and US, and geeky in a fun sort of way.

  • Tell us what led you to Mu Sigma and how has career progressed so far?
  • The want to be part of something never done before in the scale that Mu Sigma has was the reason that led me to join Mu Sigma. Growth for me in Mu Sigma has been two fold – professional and personal. Professionally, I have climbed up a couple of rungs (from being an SBA to a Manager). Personally, the learnings in such a dynamic environment have been unmatched – be it in terms of the project handling, variety of Fortune 500 clients we interact with, and peer group. In addition, a leadership that provides “supportive autonomy”, which offers an opportunity to take decisions independently, experiment various managerial techniques, learn as I go and constantly improve. Individually and collectively, we experiment, share and grow.

  • What has been the biggest surprise in working with Mu Sigma?
  • Hands-on cross-industry exposure. To be able to not just influence a certain client in a certain vertical, but also to enable cross pollination of best practices is a great feeling. Adding on to this, the opportunity to also work in these verticals is a bonus.

  • What do you like to do outside of Mu Sigma?
  • I enjoy adventure sports and trek whenever I get a chance to.


Designation: Apprentice Leader
Name: Abhishek Narayan Singh
Location: New Jersey, USA

  • What is the Mu Sigma environment like?
  • The Mu Sigma environment is one that nurtures creative thinking and spurs innovation. We have a culture that lives true of its values, enables individuals to seek and share ideas openly, encourages the flow of knowledge throughout the organization and gives us the determination to achieve our vision.

  • Tell us what led you to Mu Sigma and how has career progressed so far?
  • I joined Mu Sigma when it was only 100 employees strong. The 3E’s (Exposure to a multi-cultural work environment, Experience across a wide range of verticals and Fortune 500 clients, and Encouragement to extend beyond our comfort zone) are what led me to join Mu Sigma. Today, in the role of an Engagement Manager, I lead one of our largest accounts in the pharmaceutical vertical and also manage the relationship with a few Fortune 100 clients.

  • What has been the biggest surprise in working with Mu Sigma?
  • I had quit my job at Mu Sigma to pursue my MBA from ISB. Once the course was completed, I was invited to join back as an Engagement Manager in US. This sort of encouragement given to pursue higher goals and yet be in professional connect was a pleasant surprise for me.

  • What do you like to do outside of Mu Sigma?
  • Travelling, trekking, and spending time with family is what I do outside of Mu Sigma.


Designation: Apprentice Leader
Name: Sankar N Sekar
Location: Bangalore, India

  • About yourself
  • I joined Mu Sigma as a Business Analyst when the company size was 20 people. I have worked on the length and breadth of analytical problems starting from developing and maintaining complex datamarts to statistical models predicting a customer’s next purchase I am currently a Senior Manager managing the Mu Sigma University, which imparts structured training to freshers out of college and Continuous Learning Programs to employees in the system

  • I like my role because…
  • …my role has always demanded more than what I am comfortable doing. Staying in a constant state of challenge excites me the most.

  • Most accomplished moment(s) in Mu Sigma
  • There are so many of them. Every time a client is happy with the analysis that is shared, it becomes an accomplished moment. If I have to name one: Back in 2008 / 2009, one of our clients was extremely unhappy with the quality of the work delivered. Within a short span of time, I was able to turn around that thought and she became a champion for Mu Sigma

  • Your aspirations – 5 years from now
  • 5 years from now, I would like be in a position to run my own Business Unit in Mu Sigma and be responsible for the P & L of that Business Unit


Designation: Apprentice Leader
Name: Deepa Mahesh
Location: California
Years of Experience in Mu Sigma: 7 yrs

  • A little about you…
  • I started off as an Senior Business Analyst, moved on to being a Manager responsible for offshore delivery, spent time onsite being a client liaison and am currently the Account Manager for some of our growing accounts in the bay area.

  • As a Sr. Manager, you love….
  • The constant nudge out of the comfort zone and push to excel … The sheer opportunities at your grasp is uncomparable to no other industry and no other company - you just have to be willing to grab it.

  • Most accomplished moment in Mu Sigma
  • Just being part of the growth story – of being a brand, of defining an industry is a great accomplishment in itself. I am the 16th employee of Mu Sigma. To see the numbers grow from 2 digits to three and four (2000 employees) is another great feat Mu Sigma has accomplished.

  • Mu Sigma differentiator
  • Mu Sigma is fast paced, high energy, value for learning, with no room for mediocrity, and a platform for immense opportunity

  • Your motivators
  • The last 7 years has been such a roller coaster ride, but at the same time, I do know that Mu Sigma has given me some amazing opportunities which has given me the freedom to choose paths that I would not have dared to take earlier…


Designation: Apprentice Leader
Name: Bharath Upadhya
Location: US

  • Years of Experience in Mu Sigma:
  • I joined Mu Sigma 3 years ago and have handled two very different yet connected roles that have provided me with a holistic perspective on our business model. Starting as a Senior Manager in our Bangalore office, I was responsible for offshore service delivery for a large technology client. My key responsibilities included delivery and people management for a team of over 100 analysts. My team worked on complex problems in online advertising space, product marketing & research using an array of quantitative techniques and big data technologies. One of the best parts of my job included hiring, training, coaching and mentoring future Mu Sigma leaders.

    Over a year ago, I took up the role of an Engagement Manager. I relocated with my family to US to head the client services team of the same technology client. In my current role, I am responsible for managing client relationship, business development and driving Mu Sigma’s revenues. One of the best parts of my job is interacting with leaders in client organization on a daily basis. Many are leading names in their field and working on cutting edge problems in technology domain. It is gratifying to note that Mu Sigma is making real difference to their business and I am at the center of all the action.

  • Your role is unique because…
  • Engagement Managers are the conduit between Mu Sigma fulfillment teams and client teams. They need to play multiple roles and constantly prioritize activities. Being on the front lines, we get to see business challenges first hand and a chance to discuss with (client) leadership in real time, which are translated to our offshore team so that meaningful insights and recommendations are generated without losing the business context. Engagement Managers need to be on top of developments in client organization, build long term relationships, drive meaningful and interesting conversations with clients. They need to constantly work to identify and convert new opportunities that drive revenue growth while maintaining existing revenue streams.

  • Being a single Point of Contact
  • I manage one of Mu Sigma’s largest clients in terms of revenue and people. On the one hand, it feels good that I drive a significant portion of Mu Sigma’s revenue, it is also a big responsibility with constant set of challenges. You get the autonomy to make several decisions at operational and strategic level. It is good and nerving to know that every meeting you attend, every conversation you have with client, every process you put in place, have such a direct impact. At the same time, this role requires lot of hard work and constant preparation. You can never be sure of what you can expect – run into a GM in an elevator, sign a big deal or get pulled up for wrong analysis – all in a single day.

  • Your experience thus far
  • I was part of a team that doubled the account in close to 18 months.
    Due to my sales efforts and bets I took, I have the satisfaction of building several new sub groups in my account which today provide significant revenues to Mu Sigma.
    We worked on several new initiatives that yielded at least $ 18 million in incremental revenues to the client.
    I recently had the opportunity to present Mu Sigma ideas to the CFO of our client organization. These exposures are one of a kind that matter the most in your career.

  • 3 motivators
  • 1. Work has direct impact to Mu Sigma and client organization. Especially on the client front, we are constantly valued in various forums. 2. Highly dedicated and smart peer group and direct reports 3. Fact that we are building a brand and I am being part of this journey

  • Message for prospective Mu Sigmans
  • If you are considering the position of an Engagement Manager with Mu Sigma, be prepared for:

  • 1. A deep dive into Mu Sigma’s business and principles. Your role demands that you not only introduce Mu Sigma to prospective clients but also excite them to work with us
  • 2. To connect the dots and be prepared at all times. Learning can come from anywhere and you never know which will be applicable in what context.
  • 3. Be patient as not all days will go your way. Don’t take failures personally Be culturally sensitive, groom well and be energetic

Designation: Senior Manager
Name: David Zakkam
Location: Bangalore
Years of Experience in Mu Sigma: Close to 5 years

  • Your growth in Mu Sigma
  • I started work on a small pilot for the online services team for a leading software company. After the pilot was converted, I spent close to a year and a half scaling the team from a team of 3 to about 25. In parallel, I managed delivery for a section of the corporate marketing group as well. After that, I spent about two years in the US as the Account Manager for the same company. I took the account from a run rate of about 3 Million per year to a run rate of about 9 Million. I returned to India in Feb 2011 and spent the last year and a half doing delivery.

  • You most like your role because…
  • Two aspects! Firstly, we create soooooo much impact at our clients and that is a very big “why” I sleep happy at night. Over the last year, the teams I manage have created impact to the tune of about 100 Million for our clients. Secondly, I am very happy to see young people grow in the company due to their hard work and dedication. I get very happy when someone gets a better role because of their good work.

  • Most accomplished moment in Mu Sigma
  • I hate selling. I still took up the opportunity to do a lot of selling while I was the Account Manager in Mu Sigma. Mu Sigma makes one operate way out of the comfort zone and the learning I got during my stint as Account Manager was far higher than any other time in my career. High learning, high growth and good results during my stint at Mu Sigma has been my greatest accomplishments so far.

  • Mu Sigma differentiator
  • We just deliver. It doesn’t matter if we live or die. We just continue to deliver. We never give up against any odds. It is impossible for any company to have this kind of culture ingrained as part of its DNA.

  • Your motivators
  • Impact to clients, growth of people around me (and my growth as well), the ability to make a difference to the company, constant learning, open & direct culture and the list goes on…